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Locked out after update to 78.2.2 - I am asked for a master password at startup

  • 5 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: svlad2009

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I just updated Thunderbird to version 78.2.2 and when I try to open the application I am asked for a master password. This has never happened before and I don't think I have ever set a master password. If I hit cancel two or three time Thunderbird open but my account and all emails are gone!

How do I fix this? thanks.

I just updated Thunderbird to version 78.2.2 and when I try to open the application I am asked for a master password. This has never happened before and I don't think I have ever set a master password. If I hit cancel two or three time Thunderbird open but my account and all emails are gone! How do I fix this? thanks.

この投稿は Wayne Mery により に変更されました

すべての返信 (5)

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If you don't remember having a master password you might remove it, but the passwords saved previous by you in TB will be removed and you will need to enter them once again... https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password#w_removing-your-master-password-if-the-master-password-has-been-forgotten

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Thanks, Thunderbird opens but everything is blank. All menu options are non functional. I can't do or change anything.

この投稿は moz8 により に変更されました

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Try starting TB in safe-mode (hols shift button on your keyboard while launching TB) and when it open if you don't see the menus press alt button on your keyboard to see them.

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Safe-mode or not all the menu items are dead, you can select them but nothing happens.

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Try to close also also you internet connection (just disable it) so that TB can't go online...