当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox keeps crashing

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 10 回表示
  • 最後の返信者: FredMcD

more options

Help me fix my Firefix Here are the Crash reports 97a134a8-61d9-425d-a42d-14e3558e45c0 11/13/2020, 12:46 PM f7253830-9fdb-41b7-8009-1321224a017c 11/13/2020, 11:57 AM d76028a2-40ae-4b1f-b474-b0ef82948e22 11/13/2020, 11:36 AM b00daee5-9225-44a0-99f2-537411af84ba 11/13/2020, 10:56 AM dc4d8167-a74f-412f-a196-2dcd3e1ea698 11/13/2020, 10:44 AM b96f98f8-8c57-4a4d-b94c-e85ee651a127 11/13/2020, 10:39 AM d1c80797-4b01-4e34-8715-70761495c962 11/13/2020, 10:35 AM ce9bed82-9374-4480-b158-519cf003ad8f 11/13/2020, 9:36 AM 1b380aaa-717b-4148-b1a9-dae95e1fbdd0 11/13/2020, 9:21 AM 77583c3c-507d-4dd6-94f2-a83f61794095 11/13/2020, 8:40 AM

Help me fix my Firefix Here are the Crash reports 97a134a8-61d9-425d-a42d-14e3558e45c0 11/13/2020, 12:46 PM f7253830-9fdb-41b7-8009-1321224a017c 11/13/2020, 11:57 AM d76028a2-40ae-4b1f-b474-b0ef82948e22 11/13/2020, 11:36 AM b00daee5-9225-44a0-99f2-537411af84ba 11/13/2020, 10:56 AM dc4d8167-a74f-412f-a196-2dcd3e1ea698 11/13/2020, 10:44 AM b96f98f8-8c57-4a4d-b94c-e85ee651a127 11/13/2020, 10:39 AM d1c80797-4b01-4e34-8715-70761495c962 11/13/2020, 10:35 AM ce9bed82-9374-4480-b158-519cf003ad8f 11/13/2020, 9:36 AM 1b380aaa-717b-4148-b1a9-dae95e1fbdd0 11/13/2020, 9:21 AM 77583c3c-507d-4dd6-94f2-a83f61794095 11/13/2020, 8:40 AM

すべての返信 (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support