当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Thunderbird & New Mail

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: micropuffs

more options

Thunderbird opens but does not display new emails. The icon in the inbox just keeps turning. I rebooted and tried safe mode but nothing changes.

Thunderbird opens but does not display new emails. The icon in the inbox just keeps turning. I rebooted and tried safe mode but nothing changes.

選ばれた解決策

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

この回答をすべて読む 👍 0

すべての返信 (2)

more options

選ばれた解決策

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

more options

I followed the suggested procedure which involved disabling and then enabling SSL filtering and then restarting the computer. It worked as Thunderbird now downloaded my new emails. Thank you Wayne for your help.