当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

PC Optimum load offers

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: M

M
M
more options

For the past YEAR or longer I can't log in to PC Optimum on FF. I used to be able to and suddenly every time I click the link in my email to load my offers and log in to PC I get an error message saying "oops something went wrong." FF is listed as an accepted browser for for the company and I have NO PROBLEM logging in on other browsers. FF has had at least 5 new versions since this began and it doesn't work on any of them. I am using the newest version (88), I have added the page in FF's allowed cookies under privacy, I have cleared cache and history, I have turned off enhanced tracking protection for the site I have tried EVERYTHING and still can't log in from FF. (PC was of no help either.)

Is anyone else having this problem?? I Love FF and how customizable the browser is compared to others. I've used it for over a DECADE - refusing to switch even though EVERYONE tells me to but it may be time because I'm having problems viewing a LOT of pages that other browsers have no problems with.

For the past YEAR or longer I can't log in to PC Optimum on FF. I used to be able to and suddenly every time I click the link in my email to load my offers and log in to PC I get an error message saying "oops something went wrong." FF is listed as an accepted browser for for the company and I have NO PROBLEM logging in on other browsers. FF has had at least 5 new versions since this began and it doesn't work on any of them. I am using the newest version (88), I have added the page in FF's allowed cookies under privacy, I have cleared cache and history, I have turned off enhanced tracking protection for the site I have tried EVERYTHING and still can't log in from FF. (PC was of no help either.) Is anyone else having this problem?? I Love FF and how customizable the browser is compared to others. I've used it for over a DECADE - refusing to switch even though EVERYONE tells me to but it may be time because I'm having problems viewing a LOT of pages that other browsers have no problems with.
添付されたスクリーンショット

すべての返信 (3)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

FredMcD
FredMcD
more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean

M
M 質問者
more options

Thank you - My Firefox is set to not save passwords, is set to clear cookies and cache on close. As mentioned in my post enhanced tracking was turned off. I opened Firefox in safe mode and STILL was not able to log in to my PCoptimum account. (I don't have ANY of the security software listed in second suggestion). It works fine on edge.

この投稿は M により に変更されました