当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't sign out!

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 13 回表示
  • 最後の返信者: Paul

more options

Hello,

I noticed this issue on some online stores recently. The don't have a sign out button anywhere. I tried to clear cache and cookies but nothing worked. I had to delete the FF app and reinstall it. User names and password are not saved. Even on websites I'm not even registered, after clearing the cookies and cache and reopen the browser, the items in my cart are still there.

Hello, I noticed this issue on some online stores recently. The don't have a sign out button anywhere. I tried to clear cache and cookies but nothing worked. I had to delete the FF app and reinstall it. User names and password are not saved. Even on websites I'm not even registered, after clearing the cookies and cache and reopen the browser, the items in my cart are still there.

すべての返信 (3)

more options

Hi

Some online stores hide it in the profile area - you may wish to check there.

more options

Seburo said

Hi Some online stores hide it in the profile area - you may wish to check there.

Thank you for your reply. Unfortunately no. I've searched everywhere the only solution is to reinstall FF. As I said. Even online stores that I don't have any accounts on them, my cart will still carry all the items I've placed without registration/singing in. Deleting everything from cookies to history to cache does nothing. Every time I open the website my cart is exactly the same after I left it.

more options

Hi

What level of enhanced tracking protection do you have set?

Which websites is this a problem with?