当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Missing Key3.DB file in profile folder

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: raymondb2

more options

Thunderbird absolutely refuse to remember my password. When i install Thunderbird 78.11.0 and start it the first prompt ask me for my password and then i check the box remember password and when i click OK i get a new prompt to enter my master password. I didn't set a master password. So i don't get my emails. I read that if you delete Key3.DB in the profile folder it will reset the remember password. The problem is that there is no Key3.DB file there. I can see only Key4.DB file . So what is the solution? Thanks for any help.

Thunderbird absolutely refuse to remember my password. When i install Thunderbird 78.11.0 and start it the first prompt ask me for my password and then i check the box remember password and when i click OK i get a new prompt to enter my master password. I didn't set a master password. So i don't get my emails. I read that if you delete Key3.DB in the profile folder it will reset the remember password. The problem is that there is no Key3.DB file there. I can see only Key4.DB file . So what is the solution? Thanks for any help.

選ばれた解決策

すべての返信 (2)

more options

選ばれた解決策

Close TB, delete key4.db, logins.json and cert9.db, then restart TB.

http://kb.mozillazine.org/Password_not_remembered_-_Thunderbird#No_checkbox_to_remember_passwords

more options

Hello.

Thank you for your reply. Your answer solved the problem. I had 18 messages that finally downloaded. Hoping it remains like this.