当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Take Screenshot results in offset area added to desired image

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: cor-el

more options

A few days ago, a weird problem arose with "Take Screenshot" function.

The resulting image includes area designated PLUS a border on the right edge AND on the bottom edge. Note: width of side border is wider than border on the bottom is tall. This is difficult to tell in a file image because it seem to be transparent and assumes the color of background. Confusing, I know, so I have included a composite image image of result of "Save Image As..." on top, and the "Take Screenshot" added to the bottom. Prior to a few days ago, the bottom image would not have the added borders and therefore the colored part of the image would be the same width as the "Save Image As..." and extend to bottom of the image.

Note: it doesn't matter whether I download to file or cut and paste the image. The same thing happens if I "Save Full Image". And, yes, I know I need to upgrade to latest version, but this issue needs investigation...

TIA, KBo

A few days ago, a weird problem arose with "Take Screenshot" function. The resulting image includes area designated PLUS a border on the right edge AND on the bottom edge. Note: width of side border is wider than border on the bottom is tall. This is difficult to tell in a file image because it seem to be transparent and assumes the color of background. Confusing, I know, so I have included a composite image image of result of "Save Image As..." on top, and the "Take Screenshot" added to the bottom. Prior to a few days ago, the bottom image would not have the added borders and therefore the colored part of the image would be the same width as the "Save Image As..." and extend to bottom of the image. Note: it doesn't matter whether I download to file or cut and paste the image. The same thing happens if I "Save Full Image". And, yes, I know I need to upgrade to latest version, but this issue needs investigation... TIA, KBo
添付されたスクリーンショット

選ばれた解決策

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
この回答をすべて読む 👍 0

すべての返信 (1)

more options

選ばれた解決策

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window