We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Suddenly Lost all bookmarks

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 22 回表示
  • 最後の返信者: Bithiah

more options

I lost all the bookmarks suddenly where i was using this browser for office work, there was no action taken from my end like deletion or any upgrade, however suddenly when i start machine today, i found all bookmarks lost. To restore backup I entered to Profile --> bookmark backup this file is extension JSONLZ4 which is not visible during restore bookmark.

This is quite important to recover these suddenly lost all bookmarks, so is there any way or support available?

Unfortunately this is first time i am facing such kind of issue, So kindly also let me know if we should trust mozilla firefox as default browser and to save bookmarks?

Thanks & Regards

I lost all the bookmarks suddenly where i was using this browser for office work, there was no action taken from my end like deletion or any upgrade, however suddenly when i start machine today, i found all bookmarks lost. To restore backup I entered to Profile --> bookmark backup this file is extension JSONLZ4 which is not visible during restore bookmark. This is quite important to recover these suddenly lost all bookmarks, so is there any way or support available? Unfortunately this is first time i am facing such kind of issue, So kindly also let me know if we should trust mozilla firefox as default browser and to save bookmarks? Thanks & Regards

すべての返信 (3)

more options

Hey there!

Please see the following link on how to recover your bookmarks,

https://support.mozilla.org/en-US/questions/1354169#answer-1451481

Hope I helped!

Kind regards,

Bithiah

more options

What about the rest of your profile? Settings, bookmarks, history, passwords . . . .


Restore Bookmark Backups

Firefox automatically makes backups of the bookmarks. These are stored in the bookmarkbackups folder.

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B. Firefox 84+ <Control> (Mac=<Command>) <Shift> O.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Restore. From the list, pick the file you want and click it.

The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4

In this example; 2016-06-29 = date created, 1424 = number of entries.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

https://support.mozilla.org/kb/forum-response-recover-bookmarks-after-update

more options

Hey there!

If your problem is fixed, please mark an answer as the solution to let others know that this question is solved. Thank you!

Kind regards,

Bithiah