当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Unable to Sync on Android Firefox

  • 5 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Paul

more options

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "Working"

Android Devices LG G5 (android 8) LG G6 (android 9)

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "''Working''" Android Devices LG G5 (android 8) LG G6 (android 9)

すべての返信 (5)

more options

screenshort attached

more options

Okay...so, you have approved it on your other device?

more options

yes i have. but it stays stuck like at shown in the screenshot above.

この投稿は killerer により に変更されました

more options

tried to upload more screenshots but cant.

when i try to use login instead of QR scan, it shows as 'Working...' but stays stuck there.

more options

Do you receive the email into the email account linked to your Firefox Account?

Is the email in your spam or junk mail folder?