当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Tabs, History and Bookmarks on Android not syncing

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 16 回表示
  • 最後の返信者: Paul

more options

The tabs, history, and bookmarks are not syncing on my Android device. Whenever I try to sync my tabs, it just says "Syncing..." but nothing happens. It also asks me to enable tab syncing but I can't enable it because it's greyed out. When I try to send tabs from my Android to my PC, it says offline even though I have a strong internet connection. When I check my connected devices on my PC, it recognizes that my Android is signed in. It just won't sync.

Things that I've tried: - Signing out then signing in again on the device - Uninstalling then reinstalling firefox on my Android - Switching from mobile data to wifi

None of these have worked. This is a firefox feature that I've been using for a while and I rely on it quite a lot so it would be great if someone could help me with this. Thanks!

The tabs, history, and bookmarks are not syncing on my Android device. Whenever I try to sync my tabs, it just says "Syncing..." but nothing happens. It also asks me to enable tab syncing but I can't enable it because it's greyed out. When I try to send tabs from my Android to my PC, it says offline even though I have a strong internet connection. When I check my connected devices on my PC, it recognizes that my Android is signed in. It just won't sync. Things that I've tried: - Signing out then signing in again on the device - Uninstalling then reinstalling firefox on my Android - Switching from mobile data to wifi None of these have worked. This is a firefox feature that I've been using for a while and I rely on it quite a lot so it would be great if someone could help me with this. Thanks!
添付されたスクリーンショット

すべての返信 (3)

more options

Hi

If you go to https://accounts.firefox.com/signin and sign into your account, under Connected Services, do you see both copies of Firefox listed?

more options

Hi. thank you for the reply. I don't know how, but I was able to sync my stuff again earlier today. But yes, when I wasn't able to sync it, I can still see my phone under connected services, so firefox knows i'm signed in.

more options

Ok. Just to confirm - it is all okay now?