当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox Exe using billions of cpus

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: FredMcD

more options

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anything else, as I never had this problem before. While Firefox exe programs in general use too much, none has ever gone above 500,000 cpus before. After I mentioned this in a few places, it got better, but it started up again since the last update was posted, even though I have not downloaded it. Perhaps it has something to do with putting out updates? The only cure I have found is to open my Task Manager, and end the process that is gobbling up all the cpus, and after I do that, Firefox runs just fine. Somebody has screwed up with an update and this needs to be fixed, it seems to me. Sometimes, I can't even open my Task Manager. I am using Windows 7, yes, on a PC. And, by the way, this doesn't happen on my laptop, but I have not downloaded any updates on it, and will not.

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anything else, as I never had this problem before. While Firefox exe programs in general use too much, none has ever gone above 500,000 cpus before. After I mentioned this in a few places, it got better, but it started up again since the last update was posted, even though I have not downloaded it. Perhaps it has something to do with putting out updates? The only cure I have found is to open my Task Manager, and end the process that is gobbling up all the cpus, and after I do that, Firefox runs just fine. Somebody has screwed up with an update and this needs to be fixed, it seems to me. Sometimes, I can't even open my Task Manager. I am using Windows 7, yes, on a PC. And, by the way, this doesn't happen on my laptop, but I have not downloaded any updates on it, and will not.

すべての返信 (3)

more options

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

more options

I did that, but I don't think it worked. What seems to work is when I send Firefox a message on Facebook and somebody does something that makes it go away. I changed another setting or two, so far, so good. But why would it happen in the first place? Many other little things seem to be malfunctioning, like customizing my toolbar and not seeing any changes, adding extensions that don't appear at all. It's almost enough to make me use Chrome.

more options

Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}