当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Messages marked as spam still come in as clear

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 22 回表示
  • 最後の返信者: sfhowes

Greg Skryp
Greg Skryp
more options

Messages that I marked as spam still come in from that sender unmarked and do not go directly into spam folder. In other words, marking them as spam does nothing and is useless. I get dozens of spam messages from particular people trying to get me to buy software or services, and they just keep coming in. (The only way I can manage it at all is to create a filter to have them go directly into a folder for these garbage messages. I've done this for a couple of the senders, and it works. However, they ARE still coming in unmarked and unrecognized as the SPAM that they are.)

Messages that I marked as spam still come in from that sender unmarked and do not go directly into spam folder. In other words, marking them as spam does nothing and is useless. I get dozens of spam messages from particular people trying to get me to buy software or services, and they just keep coming in. (The only way I can manage it at all is to create a filter to have them go directly into a folder for these garbage messages. I've done this for a couple of the senders, and it works. However, they ARE still coming in unmarked and unrecognized as the SPAM that they are.)

すべての返信 (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

If they are actually marked with the word 'spam', they are being filtered by the mail provider, before they're downloaded to TB. Try blocking or blacklisting the senders through the webmail access for the account.