当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox keeps crashing

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: jonzn4SUSE

more options

Firefox eventually crashes every time I use it, usually when there is about 165 mbs of data. I can relaunch it by both using CCleaner to clear the browser in addition to going to Firefox preferences and deleting data and history. I don't have Flash or Silverlight. I have refreshed Firefox a number of times and completely uninstalled it using the MacCleaner Pro App Cleaner and Uninstaller and reinstalling it using Mozilla's online download link.

Firefox eventually crashes every time I use it, usually when there is about 165 mbs of data. I can relaunch it by both using CCleaner to clear the browser in addition to going to Firefox preferences and deleting data and history. I don't have Flash or Silverlight. I have refreshed Firefox a number of times and completely uninstalled it using the MacCleaner Pro App Cleaner and Uninstaller and reinstalling it using Mozilla's online download link.

すべての返信 (2)

more options

Hi, do you get the Mozilla Crash Reporter dialog and submit a crash report? Those may indicate a specific issue to follow up on.

More info on sharing crash reports: Firefox crashes - asking for support.

Otherwise a general question/comment:

Do you mean 165 MB of cache and site data as shown here on the Settings page, or is that measurement coming from somewhere else?

I don't think that exceeds the capacity of anything, but perhaps there is a bad sector that Firefox keeps running into. Apple has a support article on disk utilities here: https://support.apple.com/guide/disk-utility/repair-a-storage-device-dskutl1040/mac