当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Marked Junk Mail Still Appears in Inbox

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Dave Dev

Dave Dev
Dave Dev
more options

Mail appears at the top of my inbox with junk mail indicator colored and most of it has older dates, some by a month or two. I've set junk mail to automatically go to my junk mail folder. I end up selecting the mail and "move to junk mail again". How can I get the junk mail to not appear in my inbox on Windows 10 Thunderbird?

Mail appears at the top of my inbox with junk mail indicator colored and most of it has older dates, some by a month or two. I've set junk mail to automatically go to my junk mail folder. I end up selecting the mail and "move to junk mail again". How can I get the junk mail to not appear in my inbox on Windows 10 Thunderbird?

すべての返信 (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

do you have an anti virus product? Have you created an exception in your anti virus to prevent it scanning Thunderbird profile while the product is running?

Most issues with mail not moving are because the folder is not available for editing. Antivirus scanning is a primary cause of this. As is overly frequent mail checking. around each 10 to 15 minutes is the default for a reason.

Dave Dev
Dave Dev 質問者
more options

I don't have anti virus, just Windows default. I've attached an image. Note: first email marked as junk and its from 6/2 and its 6/13. This is the first view of the list I get in the morning.