Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Downloading pdf files fails

  • 4 件の返信
  • 6 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: cor-el

more options

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in my download directory and I found these 'failed' .pdf files with 0 KB and also some files (same name).pdf.part. I changed the file extension (deleted .part) to .pdf and the files would open in Acrobat. Nobody likes inconsistent problems, but occasionally a pdf will download normally!! But it fails more than it works. Using FF 102.0 (64-bit)

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in my download directory and I found these 'failed' .pdf files with 0 KB and also some files (same name).pdf.part. I changed the file extension (deleted .part) to .pdf and the files would open in Acrobat. Nobody likes inconsistent problems, but occasionally a pdf will download normally!! But it fails more than it works. Using FF 102.0 (64-bit)

すべての返信 (4)

more options

Here is an example of the download directory.

I also fiddled with the browser settings for my download directory and checked the box to 'Always ask you where to save files' and that allowed me to consistently download the pdf files. Changing back (deselected that option) it will fail to download.

more options

Sorry, here is that directory image

more options

same problem

more options

Firefox uses the .part file during the download and when the download has finished it will copy/rename the .part file to the actual pdf placeholder file. If you keep the .part file and the 0 byte file then something went wrong with that last stage. This could be a problem with security (AV) software.

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe Mode with network support to see if that has effect.