当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

error message

  • 3 件の返信
  • 0 人がこの問題に困っています
  • 21 回表示
  • 最後の返信者: tnguyen893

more options

I keep receiving error message blocking the sending personal email. Here is the sample: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout005.msg.pkvw.co.charter.net cmsmtp 172.58.29.217 is listed on Cloudmark CSI-Global. Please visit csi.cloudmark.com/en/reset?ip=172.58.29.217 AUP#Out-1200. Can you help.? the operating system is Windows 11. Thanks.

I keep receiving error message blocking the sending personal email. Here is the sample: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout005.msg.pkvw.co.charter.net cmsmtp 172.58.29.217 is listed on Cloudmark CSI-Global. Please visit csi.cloudmark.com/en/reset?ip=172.58.29.217 AUP#Out-1200. Can you help.? the operating system is Windows 11. Thanks.

選ばれた解決策

It appears to me the SMTP-server for your mailaccount is blacklisted and sending is prohibited. Did you visit the link https://csi.cloudmark.com/en/reset?ip=172.58.29.217 which was provided in the error message? Otherwise, you should contact your e-mail provider and let them investigate and fix this.

This is not a Thunderbird error.

この回答をすべて読む 👍 0

すべての返信 (3)

more options

選ばれた解決策

It appears to me the SMTP-server for your mailaccount is blacklisted and sending is prohibited. Did you visit the link https://csi.cloudmark.com/en/reset?ip=172.58.29.217 which was provided in the error message? Otherwise, you should contact your e-mail provider and let them investigate and fix this.

This is not a Thunderbird error.

more options

A blocked Email is one that is being temporarily rejected by the receiving server not because of any issue with the recipient's email address but because of the content that is contained in the message. In other words, it is the rejection of the message sent by you rather than any issues at the receiver's end


Regards, Will

more options

Thank you for your reply. But it does not solve the problem. The contents is very personal , containing positive feedback, nothing political or offensive. However if I change to another email provider, it works. So the problem may stem either from the black list or other problem of the provider. Somehow the problem of errors message has stopped with the change of email account. Regards, tnguyen893