当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

password protected pdf

  • 2 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: uxio691

cherylarcher
cherylarcher
more options

I used to be able to open a password protected pdf email attachment on my laptop without downloading it. Now when I enter the password, a file loading symbol appears but the file never opens. On other browsers and on my android I am able to open the pdf. How do I fix this situation?

I used to be able to open a password protected pdf email attachment on my laptop without downloading it. Now when I enter the password, a file loading symbol appears but the file never opens. On other browsers and on my android I am able to open the pdf. How do I fix this situation?

すべての返信 (2)

humzashaikg
humzashaikg
more options

I am also having this issue recently when trying to open pdf's that are password protected from outlook. When pdf is downloaded it opens fine

Firefox version : 109

uxio691
uxio691
more options

I am also having this same issue.

If I use Firefox to acess Hotmail and GMail, I can't open any PDF file with password.

When I enter the password, a file loading symbol appears but the file never opens.

The PDF files without password open ok.

This problem happen only using Firefox.

If I use Chrome or Edge, the PDF files with password open without any problem.