当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

My laptop is broken and I want to get back all of the markers I had on it. Can I access to them?

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: GerardoPcp04

more options

Well, my laptop is broken and I have no intention on fixing it (the motherboard got damaged so...), but I would like to access to the markers I had on it, can I get them back? What I think it would make it difficult is that I didn't have an account with Mozilla (I just created this) and therefore I didn't had Mozilla Sync. But hope is the last thing you lose. Any data or information to make it possible I'll have it available. Thanks.

Well, my laptop is broken and I have no intention on fixing it (the motherboard got damaged so...), but I would like to access to the markers I had on it, can I get them back? What I think it would make it difficult is that I didn't have an account with Mozilla (I just created this) and therefore I didn't had Mozilla Sync. But hope is the last thing you lose. Any data or information to make it possible I'll have it available. Thanks.

すべての返信 (1)

more options

Hola, Tienes que sacar el disco de la notebook, instalarlo en otro computadora como secundario, luego buscar y copiar la carpeta de perfil del Firefox: En Windows la carpeta de perfil del Firefox se encuentra en: C:\Users\<your Windows login username>\AppData\Roaming\Mozilla\Firefox\Profiles\ Lógicamente el disco como secundario ya no sera "C:", sera el que determine el sistema en la nueva computadora. Una vez ubicado dicho directorio dentro de este estará el perfil (carpeta ) que tiene un nombre similar a "letras+números.default-nightly-números", para saber el contenido de esta carpeta ver: https://support.mozilla.org/es/kb/perfiles-el-lugar-donde-firefox-almacena-tus-contr#w_que-informacion-se-guarda-en-mi-perfil Procedimiento para recuperar datos del perfil: https://support.mozilla.org/es/kb/recuperar-datos-importantes-desde-un-perfil-anteri

Si se ha resuelto la consulta agradeceríamos marcar como solucionada para que sirva a otros usuarios. ¡Gracias!