当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

windows 7 file manager has been crashing multiple times per day for the past month. has never filed before for the 10 + years on y windows 7 software. i have submitted a cresah report and copied it onto a Windows word document

  • 3 件の返信
  • 0 人がこの問題に困っています
  • 14 回表示
  • 最後の返信者: Terry

more options

A problem caused this program to stop interacting with Windows.

Problem signature:

 Problem Event Name:	AppHangXProcB1
 Application Name:	explorer.exe
 Application Version:	6.1.7601.23537
 Application Timestamp:	57c44efe
 Hang Signature:	28aa
 Hang Type:	68
 Waiting on Application Name:	svchost.exe:{01576f39-90de-4d6e-a068-5b20c22baaee}
 Waiting on Application Version:	0.0.0.0
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Hang Signature 1:	28aac059180ebb2ebc9c185bc26fe9e7
 Additional Hang Signature 2:	cbed
 Additional Hang Signature 3:	cbedc5ab02190259ba0aa6aa2da3ad74
 Additional Hang Signature 4:	ba44
 Additional Hang Signature 5:	ba44b908824def2bb0a441dd70128352
 Additional Hang Signature 6:	d795
 Additional Hang Signature 7:	d795469e62ccdd4e754b75cc748ad6c9
A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangXProcB1 Application Name: explorer.exe Application Version: 6.1.7601.23537 Application Timestamp: 57c44efe Hang Signature: 28aa Hang Type: 68 Waiting on Application Name: svchost.exe:{01576f39-90de-4d6e-a068-5b20c22baaee} Waiting on Application Version: 0.0.0.0 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: 28aac059180ebb2ebc9c185bc26fe9e7 Additional Hang Signature 2: cbed Additional Hang Signature 3: cbedc5ab02190259ba0aa6aa2da3ad74 Additional Hang Signature 4: ba44 Additional Hang Signature 5: ba44b908824def2bb0a441dd70128352 Additional Hang Signature 6: d795 Additional Hang Signature 7: d795469e62ccdd4e754b75cc748ad6c9

すべての返信 (3)

more options

FYI Windows 7 support has ended and it could be O/S related problem as well. svchost.exe and explpore are Windows system file not a firefox file. You should also post the crash report here as well so those with experience working with crash report can open and look at the report.

more options

I'll ask the question... Why post this issue here? Do you feel it has something to do with Firefox? What troubleshooting steps have you tried? What are you doing before the crash? Does it happen under a different Windows account? Does it happen with Windows in Safe Mode? What security software are you running?

more options

FYI, contrary to what was said earlier, Firefox still supports Windows 7. Others have reported issues between Firefox and Explorer.

https://www.mozilla.org/en-US/firefox/106.0.5/system-requirements/