Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

"keep messages for this account on this computer" does not work

  • 5 件の返信
  • 0 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: david

more options

Hello Guys,

I have "keep messages for this account on this computer" checked for my IMAP account and folders checked for Download in "Items for Offline Use" window - but I can not see relevant mbox files (no extension) in my file structure. I can only see "message summary files (.msf), which is not helpful for offline work.

How do I get a full copy of my IMAP folders onto my computer so I can access it/back it up locally when offline?

Cheers.

Hello Guys, I have "keep messages for this account on this computer" checked for my IMAP account and folders checked for Download in "Items for Offline Use" window - but I can not see relevant mbox files (no extension) in my file structure. I can only see "message summary files (.msf), which is not helpful for offline work. How do I get a full copy of my IMAP folders onto my computer so I can access it/back it up locally when offline? Cheers.
添付されたスクリーンショット

選ばれた解決策

Thank you David, it worked. Maybe Thunderbird developers could put a little warning below the "keep messages for this account on this computer" checkbox with some kind of clarification so people do not rely on this checkbox to think all their mailbox messages are downloaded in the background to their computer. That warning could read something like: "When this is checked, Thunderbird does not really keep all messages for this email account on your computer. It only downloads and keeps newly received/open messages. To retrospectively download contents of your entire email account, please use File>Offline>Download/Sync". How about that?

この回答をすべて読む 👍 0

すべての返信 (5)

more options

Try File>Offline>Download/Sync

more options

選ばれた解決策

Thank you David, it worked. Maybe Thunderbird developers could put a little warning below the "keep messages for this account on this computer" checkbox with some kind of clarification so people do not rely on this checkbox to think all their mailbox messages are downloaded in the background to their computer. That warning could read something like: "When this is checked, Thunderbird does not really keep all messages for this email account on your computer. It only downloads and keeps newly received/open messages. To retrospectively download contents of your entire email account, please use File>Offline>Download/Sync". How about that?

この投稿は botekp により に変更されました

more options

But, but... then we wouldn't need this support forum...  :)

more options

That is exactly right Dave. 1) We would not need this support forum 2) checkbox in Thunderbird would have its function clearly explained 3) I would not have lost 7 years worth of my private emails now because I was backing up an incomplete offline copy as I trusted the checkbox's description that says "keep messages for this account on this computer". 4) Life would be less stressful. But NO.

Have a Merry Christmas and Happy 2023 Dave, wherever you are! (unless you were the developer of that checkbox in Thunderbird, of course :-) )

この投稿は botekp により に変更されました

more options

I regret your loss, but the existence of the Disk Space topic within Synchronization&storage does indicate options on whether messages are local. All the best to you.