当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

problems with account

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: GerardoPcp04

more options

I have lost access to my primary firefox account due to a problem with gmail, the account is osgelloch, alongside the mail osgelloch@gmail.com, i know the password to the account but i do not have access to the osgelloch mail anymore, so i cannot log due to the mail code auth, if there is any way for me to access to it i would appreciate it, i know pretty much all the info of the account otherwise, i mostly just use the markers so i can answer any verification you may need if possible.

I have lost access to my primary firefox account due to a problem with gmail, the account is osgelloch, alongside the mail osgelloch@gmail.com, i know the password to the account but i do not have access to the osgelloch mail anymore, so i cannot log due to the mail code auth, if there is any way for me to access to it i would appreciate it, i know pretty much all the info of the account otherwise, i mostly just use the markers so i can answer any verification you may need if possible.

すべての返信 (1)

more options

Hola Este foro es publico por favor no copiar datos personales como correos. Para conectarse a la cuenta de Firefox (sync) solo es posible con el correo que usaste para registrarse o con un correo secundario que deberías haber agregado anteriormente. Si no tienes acceso al correo no se puede comprobar que eres el propietario de los datos de esa cuenta. Saludos