当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Lost emails

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: david

more options

Our email address list was hacked. We had Windows 10 reinstalled. Most folders disappeared. Is there any way to recover them and their contents since the emails are presumably still on the server (we had not been using Local Folders) ?

Our email address list was hacked. We had Windows 10 reinstalled. Most folders disappeared. Is there any way to recover them and their contents since the emails are presumably still on the server (we had not been using Local Folders) ?

すべての返信 (1)

more options

If your emails are still on the server, you should be able to recreate the account and access them. You can verify the messages exist by logging on to your online account.