当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

thunderbird backup file will not open

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: david

yancyjs
yancyjs
more options

I recently started having issues with my computer hard drive so I created a backup in Thunderbird. I reloaded a new hard drive in my computer and I cannot import my profile. Thunderbird tells me the folder is invalid. Windows tells me the folder is empty if I try to extract the files. I tried manually copying the contents of the profile folder and that didnt work either. I connected my old hard drive as a flash drive and I cannot find my emails there either. Please help.

I recently started having issues with my computer hard drive so I created a backup in Thunderbird. I reloaded a new hard drive in my computer and I cannot import my profile. Thunderbird tells me the folder is invalid. Windows tells me the folder is empty if I try to extract the files. I tried manually copying the contents of the profile folder and that didnt work either. I connected my old hard drive as a flash drive and I cannot find my emails there either. Please help.

すべての返信 (1)

david
david
  • Top 10 Contributor
more options

Assuming you left profile where it is traditionally installed, look on the old hard drive (assuming drive D) for d:\users\<yourid>\appdata\roaming\thunderbird\profiles<your profile>. The actual profile's name is in d:\users\<yourid>\appdata\thunderbird\profiles.ini, which is a simple text file.