Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Thunderbird will not import from previous profile--gives error message

  • 3 件の返信
  • 0 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: david

more options

Attempts to import from a previous [recent] profile generate this error message:

uncaught exception: Object Uncaught (in promise) Exception { name: "", message: "Component returned failure code: 0x80550013 [nsIMsgFolder.createSubfolder]", result: 2153054227, filename: "resource:///modules/ThunderbirdProfileImporter.jsm", lineNumber: 725, columnNumber: 0, data: null, stack: "_importMailMessagesToLocal@resource:///modules/ThunderbirdProfileImporter.jsm:725:31\nstartImport@resource:///modules/ThunderbirdProfileImporter.jsm:146:12\nstartImport@chrome://messenger/content/aboutImport.js:701:30\nonclick@about:import#:1:19\n", location: XPCWrappedNative_NoHelper }

Can anyone decipher this?

Attempts to import from a previous [recent] profile generate this error message: uncaught exception: Object Uncaught (in promise) Exception { name: "", message: "Component returned failure code: 0x80550013 [nsIMsgFolder.createSubfolder]", result: 2153054227, filename: "resource:///modules/ThunderbirdProfileImporter.jsm", lineNumber: 725, columnNumber: 0, data: null, stack: "_importMailMessagesToLocal@resource:///modules/ThunderbirdProfileImporter.jsm:725:31\nstartImport@resource:///modules/ThunderbirdProfileImporter.jsm:146:12\nstartImport@chrome://messenger/content/aboutImport.js:701:30\nonclick@about:import#:1:19\n", location: XPCWrappedNative_NoHelper } Can anyone decipher this?

すべての返信 (3)

more options

I have no answer, but if you tell what OS and how you imported, step by step, it may be useful. Thank you.

more options

I am using the latest update to Win 11. I attempted the import by using Tools>Import from another Thunderbirds Installation>Choose a profile folder>D:\gfw0zfjw.default>Mail Messages>Start import

more options

I suggest then using the older approach of copying it in yourself or use Profile Manager. Click the Windows key and 'r' key and window opens. Enter thunderbird.exe -p and press enter. This opens profile manager and you can click 'create profile' then click next, then enter a name and click the browse button to locate and select the desired profile. If the profile is not corrupted, thunderbird should be able to use it. Good luck.