当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Change email address

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: cor-el

more options

I tried to change the email address, but it wants me to add another one, then make that the primary. The problem is the original one DOES NOT WORK. I cannot get email to that address. How can I change my account's email address to the new one without having to access the old one that doesn't accept new emails? Emailing me when someone answers the thread won't help because, once again, that email doesn't work. I'll check this from time to time.

I tried to change the email address, but it wants me to add another one, then make that the primary. The problem is the original one DOES NOT WORK. I cannot get email to that address. How can I change my account's email address to the new one without having to access the old one that doesn't accept new emails? Emailing me when someone answers the thread won't help because, once again, that email doesn't work. I'll check this from time to time.

すべての返信 (1)

more options

Unfortunately, if you can't access the primary email address then your only option is to create a new Firefox Account with an email address you can confirm.