not able to open punchout catalogues
We are trying to open a punchout catalog from Sap and we are able to login to the punchout catalogue and while checkout we are getting SSL_ERROR_RX_RECORD_TOO_LONG
We are trying to open a punchout catalog from Sap and we are able to login to the punchout catalogue and while checkout we are getting SSL_ERROR_RX_RECORD_TOO_LONG
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Are you using a proxy or VPN?
You can check the connection settings.
- Settings -> General -> Network: Connection -> Settings
If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
- https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors
- https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
- https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
This issue can be caused by corrupted cookies.
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear
- https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
You can check for issues caused by extensions.