当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can no longer download

  • 2 件の返信
  • 0 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: cor-el

jdky500
jdky500
more options

Out of the blue, I can no longer download files using the download arrow. I used to get the prompt asking where to download the files but now don't get anything. I'll get a zip.part file on my desktop, where I have my downloads saved, but that's it. I've updated Firefox, restarted, uninstalled/reinstalled and nothing works.

Out of the blue, I can no longer download files using the download arrow. I used to get the prompt asking where to download the files but now don't get anything. I'll get a zip.part file on my desktop, where I have my downloads saved, but that's it. I've updated Firefox, restarted, uninstalled/reinstalled and nothing works.

すべての返信 (2)

zeroknight
zeroknight
more options

Does it still happen in Troubleshoot Mode?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What security software do you have?

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.