当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

cannot launch firefoex browser

  • 3 件の返信
  • 5 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

when i click on firefox I get a pop up saying XULrunner error platform version 120.0.1 not compatible with min version => 120.0 max version =<120

when i click on firefox I get a pop up saying XULrunner error platform version 120.0.1 not compatible with min version => 120.0 max version =<120

すべての返信 (3)

more options

sorry firefox

more options

Has anyone launching firefox have this issue

more options

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.