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Lost all the Firefox Bookmark content on migrating from Firefox account to Mozilla Account

  • 1 件の返信
  • 0 人がこの問題に困っています
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  • 最後の返信者: cor-el

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Lost all the Saved Bookmark content while migrating from Firefox account to Mozilla Account.

Please help to recover it completely.

Lost all the Saved Bookmark content while migrating from Firefox account to Mozilla Account. Please help to recover it completely.

すべての返信 (1)

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This change is only a change to the name of this account, nothing else changed and this is still about the accounts.firefox.com website, so likely something else went wrong.

Did you possibly reset the password of the Sync account because you forgot the password?

Resetting the password for the Mozilla account because you do not remember the password will remove all data stored on the Sync server because this password is used to encrypt your data locally for security reasons before it is uploaded to the Sync server and only this password or a possible recovery key can decrypt this data.