当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Lost Folders

  • 5 件の返信
  • 0 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: david

more options

Recently noticed that folders containing saved emails are not visible. There are 3 profiles in the Profiles folder dated 2/1/2022 and two dated 2/16/2024 Found the folders in the older profile and moved them to Mail/Local Folders. Restarted TB and they still don’t show. Mail/Local Folders also has other older files that don’t seem to have any content. Looking through some Help threads I saw one referring to Profiles.ini which isn’t in any of the profiles, not sure that’s relevant.

Recently noticed that folders containing saved emails are not visible. There are 3 profiles in the Profiles folder dated 2/1/2022 and two dated 2/16/2024 Found the folders in the older profile and moved them to Mail/Local Folders. Restarted TB and they still don’t show. Mail/Local Folders also has other older files that don’t seem to have any content. Looking through some Help threads I saw one referring to Profiles.ini which isn’t in any of the profiles, not sure that’s relevant.
添付されたスクリーンショット

すべての返信 (5)

more options

A suggestion: exit Thunderbird, remove the .msf files and try again. There is only one profiles.ini and it will not be in the profiles.

more options

Cleaned Mail and Local folders but no old files reappeared

more options

There were files in your prior screenshot.

more options

The first screenshots showed the Mail and Local folders in the profile. I removed all the .msf files and others with little or zero data. The Family and Home folders are the ones that went missing from the inbox folder list along with all the old emails.

more options

Puzzling. Local Folders generally appears, even if empty.