当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

deleted emails

  • 5 件の返信
  • 0 人がこの問題に困っています
  • 最後の返信者: sfhowes

more options

Recently upgraded Thunderbird Running version 115.13.0 on Windows 11 Since upgrading I can receive emails as usual, I then read them and close Thunderbird but on reopening later on or if new emails are received all of that days and sometimes previous days emails have vanished. I cannot find anyway to recover them

Recently upgraded Thunderbird Running version 115.13.0 on Windows 11 Since upgrading I can receive emails as usual, I then read them and close Thunderbird but on reopening later on or if new emails are received all of that days and sometimes previous days emails have vanished. I cannot find anyway to recover them

すべての返信 (5)

more options

Do you perhaps have the quick filter toolbar enabled and have the unread button selected on it?

役に立ちましたか?

more options

Quick filter toolbar was enabled but unread button was not selected. Selecting or unselecting unread button made no difference to showing missing emails Tried to remove or disable quick filter toolbar without successful

役に立ちましたか?

more options

Check that you have View/Threads set to All, not Unread. Press Alt if the Menu Bar with View is hidden. The View setting seems to work independently of the Quick Filter bar.

役に立ちましたか?

more options

Checked view settings was set to all but still cannot see old emails. Odd thing is that every now and then on opening Thunderbird all the email are visible, happens about 1 in 10 times. Also odd is that I use Mailstore to archive my emails and this somehow finds all of the hidden emails so at least I can recover at least part of critical ones that have been hidden by Thunderbird Frustrating to say the least. There must be some other setting that I have missed or has been corrupted.

役に立ちましたか?

more options

Do you have the accounts set up as POP on other devices? The default setting for POP is to delete mail from the server after download, so other devices won't see them.

役に立ちましたか?

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。