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Not able to access Macy's department store website

  • 4 件の返信
  • 0 人がこの問題に困っています
  • 最後の返信者: cor-el

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I am not now able to access the Macy's department store website. Here is the error message I receive when I try:

You don't have permission to access "http://waf-failover.macys.com/prod/WAF_Failover/WAF_error_page.html?" on this server.

Reference #18.cf94d817.1722504206.34c574ac

https://errors.edgesuite.net/18.cf94d817.1722504206.34c574acWhat does the following message mean?

How do I correct this problem?bold text

I am not now able to access the Macy's department store website. Here is the error message I receive when I try: You don't have permission to access "http://waf-failover.macys.com/prod/WAF_Failover/WAF_error_page.html?" on this server. Reference #18.cf94d817.1722504206.34c574ac https://errors.edgesuite.net/18.cf94d817.1722504206.34c574acWhat does the following message mean? How do I correct this problem?'''bold text'''

すべての返信 (4)

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Hi

Are you able to access it at:

https://www.macys.com/

役に立ちましたか?

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No, Paul -- but thank you!

役に立ちましたか?

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Can you post a similar screenshot? Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

役に立ちましたか?

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"You don't have permission to access..." errors are characteristic of a firewall that protects the server against misuse and this firewall thinks something is suspicious about the HTTP request. If you use a proxy or VPN, try to use a direct connection. Select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

  • Settings -> General -> Network -> Connection -> Settings

You can try to clear the Cache and remove the Cookies for websites that cause problems via the padlock button or via "3-bar" Firefox menu button (Settings) to see if that fixes it.

I've seen cases where having enabled Resist Fingerprinting was causing this issue.

Start Firefox in Troubleshoot Mode to check if an extension is causing the problem.

If this all doesn't work, try "Forget About This Site" in the right-click context menu of an history item. Note that this might remove saved passwords for this website, so make a note if you have any.

役に立ちましたか?

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