Connecting to Outlook server via IMAP, lost Junk Email folder
I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings:
imap://<email>@outlook.office365.com/INBOX imap://<email>@outlook.office365.com/Sent imap://<email>@outlook.office365.com/Drafts imap://<email>@outlook.office365.com/Trash
I used to also be able to read the Junk Email folder from the Ourlook server the same way, but the folder disappeared from my Thunderbird a couple of months ago. I tried re-adding it as a sub-folder, which is how I created it in the first place, but it won't appear on the list.
I'm not sure what else to do here. I don't know where the Thunderbird directories are stored locally any more, I'm using Ubintu 24.04.
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Hmmmm.... I created a subfolder "Junk-Email", then re-named it to "Junk Email", then it worked, at least for now.
The "Junk Email" folder disappears every time i start Thunderbird, so I have to apply the re-naming hack to make it come back. A little pane comes up saying
Thunderbird The current command did not succeed. The mail server with the account ... mail responded: Target folder already exists.
I don't see this message in the Error Console anywhere, which is frustrating.
Also, I always sort my mail-messages with the newest at the top. When I re-name the "Junk-Email" folder, and the restored "Junk Email" folder reloads the messages, it still comes up with the default ordering of the newest at the bottom. I'm not complaining about the ordering, just noting that my setting for the folder doesn't persist, its like all the information about it gets erased every time. Do any of you know what's happening here?
この投稿は Carl により
The server locations of the various folders are
imap://<myname>%40XXX.com@outlook.office365.com/INBOX imap://<myname>%40XXX.com@outlook.office365.com/Junk-Email imap://<myname>%40XXX.com@outlook.office365.com/Junk%20Email
where "XXX" is my company name. So the mapping of folder names is consistent in the paths, though Thunderbird lists the first one as "Inbox" rather than "INBOX".
When I start up I do see the "Junk Email" folder listed originally, but I get messages like this
Login to server outlook.office365.com with username <othername>@hotmail.com failed.
regarding other accounts, and the "Junk Email" folder disappears about the same time. I do know that Thunderbird does some authentication with the IMAP server, and likely it's doing it incorrectly when it maps the "Junk Email" folder or maybe it's just timing out.