当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

can't select items in menus

more options

Hi - have been having an issue since 128 where I can't select items in certain menus in Firefox with the mouse. Each time I open Firefox, it works once. Subsequently, the focus in the menu is completely off from where I put my mouse, and I can't click anything. (I would upload a video, but there doesn't seem to be a way). An example of the behavior is: -hamburger menu open. Mouse is on 'Translate page', but focus is on 'save page as'.

  • This happens with both the trackpad and the mouse.
  • I don't experience this issue with other applications.
  • I can navigate some of the menu options with the keyboard. For example, in the Bookmark menu I can select Save, but not Remove bookmark.
  • I don't have any issue with the main nav bar (File, Edit, etc)

This applies to for example: Save bookmarks (cmd+d), Hamburger Menu, and the new Translation dialog (where it prompts you to translate). I can't inspect them to see if they are all the same component that is causing the issue, because they disappear if you choose Inspect. (I'm unable to see a "Disable popup autohide" setting in my meatball menu, as described here). I also tried the steps listed [https://support.mozilla.org/en-US/que.../957538] here. Things I have tried:

  • resetting PRAM/SMC just in case
  • disabling hardware acceleration
  • starting in safe mode
  • refreshing Firefox
  • updating to the latest version (twice)

machine: MacBook Pro Retina, 13-inch, Mid 2014

Hi - have been having an issue since 128 where I can't select items in certain menus in Firefox with the mouse. Each time I open Firefox, it works once. Subsequently, the focus in the menu is completely off from where I put my mouse, and I can't click anything. (I would upload a video, but there doesn't seem to be a way). An example of the behavior is: -hamburger menu open. Mouse is on 'Translate page', but focus is on 'save page as'. * This happens with both the trackpad and the mouse. * I don't experience this issue with other applications. * I can navigate some of the menu options with the keyboard. For example, in the Bookmark menu I can select Save, but not Remove bookmark. * I don't have any issue with the main nav bar (File, Edit, etc) This applies to for example: Save bookmarks (cmd+d), Hamburger Menu, and the new Translation dialog (where it prompts you to translate). I can't inspect them to see if they are all the same component that is causing the issue, because they disappear if you choose Inspect. (I'm unable to see a "Disable popup autohide" setting in my meatball menu, as described [https://discourse.mozilla.org/t/how-can-i-inspect-the-popup-of-an-addon/34134/2 here]). I also tried the steps listed [[https://support.mozilla.org/en-US/questions/957538]] here. Things I have tried: * resetting PRAM/SMC just in case * disabling hardware acceleration * starting in safe mode * refreshing Firefox * updating to the latest version (twice) machine: MacBook Pro Retina, 13-inch, Mid 2014

この投稿は glitter.mcsparkles により に変更されました

すべての返信 (1)

more options

It doesn't appear to have attached the system information, so that is: -Catalina 10.15.3 -Firefox 130.0.1

役に立ちましたか?

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。