当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

I have lost all Bookmarks from my Firefox account

  • 1 件の返信
  • 0 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: richardedward4783

lehar.tawde
lehar.tawde
more options

Hi,

My iPad Pro was several damaged in an accident. Subsequently, I sent it to Apple Store so they could check the device and share a quote for fixing it. Since the quote to fix the device was extremely high, I ended up purchasing a new iPad Pro. I re-downloaded the Firefox app on my new iPad Pro, and logged into my ID. However, all my Bookmarks and Passwords are lost.

What can I do in this situation to retrieve my lost data?

Hi, My iPad Pro was several damaged in an accident. Subsequently, I sent it to Apple Store so they could check the device and share a quote for fixing it. Since the quote to fix the device was extremely high, I ended up purchasing a new iPad Pro. I re-downloaded the Firefox app on my new iPad Pro, and logged into my ID. However, all my Bookmarks and Passwords are lost. What can I do in this situation to retrieve my lost data?

すべての返信 (1)

richardedward4783
richardedward4783
more options

Sorry to hear! Since you’re logged into the same Firefox account, your bookmarks and passwords should sync automatically. Check your Sync settings to ensure everything’s enabled. If they don’t appear, try restoring a backup from your old device or recheck the sync on your previous device. This should help you retrieve your lost data.

役に立ちましたか？

質問する

投稿に返信するには あなたのアカウントにログイン する必要があります。まだアカウントをお持ちでなければ、新しい質問を開始 してください。