当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes, and I uninstalled it, but it's still on my computer

  • 1 件の返信
  • 8 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: TonyE

more options

Since Firefox crashed every time I opened it for the past week or so it was suggested I uninstall it. So I did that. But something strange happened. It no longer shows up in add/remove programs (using XP), but it's still on my computer. It still tries to open automatically when I turn on the computer (because of AIM), but of course won't open. The shortcuts stayed and the Mozilla folder is still in all programs. Now what? Just thinking that some time last week maybe I installed the latest version of Firefox and possibly the problem started after that. But my memory on that is hazy.

Since Firefox crashed every time I opened it for the past week or so it was suggested I uninstall it. So I did that. But something strange happened. It no longer shows up in add/remove programs (using XP), but it's still on my computer. It still tries to open automatically when I turn on the computer (because of AIM), but of course won't open. The shortcuts stayed and the Mozilla folder is still in all programs. Now what? Just thinking that some time last week maybe I installed the latest version of Firefox and possibly the problem started after that. But my memory on that is hazy.

すべての返信 (1)

more options

You can manually uninstall Firefox, the following link shows what files and folders to remove - http://kb.mozillazine.org/Uninstalling_Firefox