当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

HP Advisor Tune up will not clear Firefox temporary internet files.

  • 3 件の返信
  • 14 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: the-edmeister

more options

Using HP Support Assistant's Tune up functions "Clear Firefox temporary Internet files" results in a FAIL. What's wrong. How can I clear them.

Using HP Support Assistant's Tune up functions "Clear Firefox temporary Internet files" results in a FAIL. What's wrong. How can I clear them.

すべての返信 (3)

more options

Clearing your browser cache.

Tools > Clear Recent History... - hit Details and make sure only Cache is selected, then select Everything and hit the Clear Now button.

more options

While admittedly I'm not offering a solution to this problem (I have the same one and I came here seeking a solution), I have to immediately criticize the last "solution" offered. The original poster asked how to fix a problem with HP Support Assistant giving a fail message when it attempted to clean the Mozilla Firefox temporary internet file folder. The only person respond explained only how to manually do what what the problem software was supposed to do. The original poster asked how to fix that particular software, not how to do what that software is supposed to be doing automatically. PLEASE read the question people.

more options

Why not ask HP support about their software?