当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

can I download to disk to install on another computer

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: cor-el

more options

I tried to download onto a dvd to install on my desktop unit and when I tried to run the file the computer said the file was corrupt. I downloaded from my laptop (vista) to install on my desktop (xp)

I tried to download onto a dvd to install on my desktop unit and when I tried to run the file the computer said the file was corrupt. I downloaded from my laptop (vista) to install on my desktop (xp)

すべての返信 (1)

more options

If the file is corrupted then you need to download again.

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

Verify that the downloaded file works by starting it with a double click before copying to a DVD or USB stick.