当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Website suddenly no longer allows me to log in when using Firefox despite working with other browsers

  • 1 件の返信
  • 4 人がこの問題に困っています
  • 15 回表示
  • 最後の返信者: cor-el

MartyMcC
MartyMcC
more options

Up until recently I had no problems logging in to The Guardian newspaper site while using Firefox. However suddenly it stopped working- now when I try and log in the site transfers me to my details page, I click finish or home page links and this takes me to the home page, yet I am still not logged in. When I use IE, Safari or Chrome I do not have this problem- I am able to log in normally so I am assuming it must be something to do with Firefox. I have The Guardian site as my home page and this has only recently developed as a problem- I do not have this issue with any other sites I log in to. I contacted the site's support and they could not pinpoint an issue.

Up until recently I had no problems logging in to The Guardian newspaper site while using Firefox. However suddenly it stopped working- now when I try and log in the site transfers me to my details page, I click finish or home page links and this takes me to the home page, yet I am still not logged in. When I use IE, Safari or Chrome I do not have this problem- I am able to log in normally so I am assuming it must be something to do with Firefox. I have The Guardian site as my home page and this has only recently developed as a problem- I do not have this issue with any other sites I log in to. I contacted the site's support and they could not pinpoint an issue.

すべての返信 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted. Rename (or delete) cookies.sqlite and cookies.txt, if they exist, in the Profile Folder in case cookies.sqlite got corrupted.

See also Fix login issues on websites that require a username and password