Firefox keeps resetting my printer to the fax and won't reset
Running latest version of firefox on an HP laptop with windows 7 64 bit. The printer has reset to "fax" and whenever you try to change it it immediately shifts back to "fax". I tried to reset all the print.printer resources as outlined in the online troubleshooting and it did nothing ot help. IE will print correctly, as will MS office products. I also tried clearing history and cache with no effect. The printer is an HP color laserjet on the network.
選ばれた解決策
Try a new Firefox Profile.
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
すべての返信 (3)
選ばれた解決策
Try a new Firefox Profile.
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
I take that back: it worked for a minute and then started up again: same problem on BOTH profiles now! Any further ideas short of complete removal and reinstallation?
Thanks
Bill
Did you check if there are extensions enabled in that new profile?
Some extension are installed globally and appear automatically in a new profile.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See
- Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
- Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")