当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

suspicious Firefox download window

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: TonyE

patwagstaff
patwagstaff
more options

An official Firefox download window was presented for a security update. I did this and a few minutes later, another window appeared mentioning an add-on Firefox update. It had a hyperlink in the window for more information about the update--but the link did nothing. I was half-asleep and can't believe I hit 'next' --it began installing. I realized in that instant it might not be a legitimate update and closed the install window before it completed--am I safe from the virus it was probably trying to put on my computer?

An official Firefox download window was presented for a security update. I did this and a few minutes later, another window appeared mentioning an add-on Firefox update. It had a hyperlink in the window for more information about the update--but the link did nothing. I was half-asleep and can't believe I hit 'next' --it began installing. I realized in that instant it might not be a legitimate update and closed the install window before it completed--am I safe from the virus it was probably trying to put on my computer?

すべての返信 (1)

TonyE
TonyE
  • Moderator
more options

There have been quite a few bogus sites recently that purport to be an update for Firefox but are trying to get you to install malware.

To ensure that you have not been infected, try running several malware scanners. It is best to run several as each will pick up things that the others miss. Some scanners you can try are: