Gmail drop-down menus (Move to, Labels) and emails and Facebook chat will not open.
I am unable to open emails in standard Gmail. Emails can be opened after switching to the basic html version. I am also unable to use the drop-down menus, such as "Move to" or "Labels." The button turns gray, but the options do not appear.
Facebook chat is giving me a similar problem. When I click "Chat" in the bottom left, it acts as though it's trying to load but does not open up to reveal friends.
I have tried the following: deleting cookies, reinstalling Java, updating my vid card drivers, and uninstalling/reinstalling Firefox
Scans for viruses and spyware have yielded no results. I use AVG, Spybot, and Malwarebytes. The Gmail emails and menus will open in IE8.
この投稿は happydictates により
すべての返信 (1)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See: