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The Confirm You Are Not A Robot page doesn't work

  • 1 件の返信
  • 11 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: telliott@mozilla.com

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Been trying to install Sync on my desktop. All is fine until the screen where I need to confirm I am not a robot. The space where the letters to type in should show and the place to type them is completely blank, all white. How can that be fixed?

Been trying to install Sync on my desktop. All is fine until the screen where I need to confirm I am not a robot. The space where the letters to type in should show and the place to type them is completely blank, all white. How can that be fixed?

すべての返信 (2)

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Do you have NoScript installed? Odds are that another addon is interfering with getting the captcha data. Turning off those addons briefly should allow you to get the captcha and complete the registration

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Thanks, telliot. Turning off NoScript enabled the captcha to show. It would be better, IMO, for the captcha window to allow access to NoScript options from a right-click context menu, as other browser windows do. That was the FIRST thing I tried. I have a slew of extensions and have never had a conflict with NoScript before.