当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox 4 won't run on my pc. Had 3.6 no prob. How to get 3.6 back

  • 1 件の返信
  • 5 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: Xircal

more options

I have upgraded to 4 but it just shows tool bar and blank page and will not open any bookmarks. I had no problem with 3.6 and want that version back.

I have upgraded to 4 but it just shows tool bar and blank page and will not open any bookmarks. I had no problem with 3.6 and want that version back.

すべての返信 (1)

more options

Sorry to hear about your problem.

  • Then go to Add/Remove Programs, scroll down to Mozilla Firefox and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).
  • Then reboot and delete the folder called Mozilla Firefox at this location: C:\Program Files\Mozilla Firefox
  • Finally run the installation file you downloaded.