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Firefox 4.o no longer supports the add-on for DigitalPersona, Inc. and their HP SimplePass Identity Protection software. When will that add-on be available?

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  • 最後の返信者: Teradoc

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I upgraded to Firefox 4.0 and my previously working application for fingerprint ID is not recognized. I tried updating the add-on, but it is not available at all on the new Firefox edition. When will this add-on become available again? This is rendering my ID protection software useless.

App is called HP SimplePass Identity Protection Company is DigitalPersona, Inc.

I upgraded to Firefox 4.0 and my previously working application for fingerprint ID is not recognized. I tried updating the add-on, but it is not available at all on the new Firefox edition. When will this add-on become available again? This is rendering my ID protection software useless. App is called HP SimplePass Identity Protection Company is DigitalPersona, Inc.

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DigitalPersona no longer makes the SimplePass software for consumer use. However, a new company, EgisTec, makes a supported version. You can get the new version of HP SimplePass here: http://support.mozilla.com/ta-LK/questions/814397 I can confirm, it works great with Firefox 4.0! In order to use it, you'll have to uninstall the old SimplePass, restart, then install this. Enjoy.