当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

The forward and back arrows are grayed out so I can't return to a previous page. It is ever since I got the latest upgrade to Firefox. How can I get the forward and back buttons to activate?

  • 1 件の返信
  • 12 人がこの問題に困っています
  • 11 回表示
  • 最後の返信者: Xircal

more options

Ever since I upgraded to a new version of Firefox (not 4.0), my forward and back buttons do not work. I very much need to move forward and back, otherwise I have to start my searches from scratch, which is very unproductive and annoying. How can I restore the activation of my back button arrow? Thanks!

Ever since I upgraded to a new version of Firefox (not 4.0), my forward and back buttons do not work. I very much need to move forward and back, otherwise I have to start my searches from scratch, which is very unproductive and annoying. How can I restore the activation of my back button arrow? Thanks!

すべての返信 (1)

more options

Click the Firefox button, go to Add-ons, then Plugins and disable the following:

  • Fun Web Products Plugin

  • My Web Search

Both of these are adware/spyware and cause performance issues in Firefox.

Next, click the Extensions menu link (above Plugins where you are) and remove the "Ask Toolbar".


If the problem persists, please do the following:

  1. Click Help | Restart with Add-ons disabled.

  2. In the next menu which appears, checkmark: "Reset toolbars and Controls".

  3. Finally, click the button called "Make changes and restart".

Just in case you weren't aware of it, you can right click the Back or Forward buttons to get a list of sites visited. If you'd like to see the return of the arrow on the Back button, install this add-on: https://addons.mozilla.org/en-US/firefox/addon/backforward-dropmarker/


Last but not least, some of your plugins are seriously out of date which exposes your system to exploits. Please visit the Plugins Check page and update where necessary.

See: http://www.adobe.com/support/security/bulletins/apsb11-08.html