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Save Password Dialogue Box Not Displaying

  • 2 件の返信
  • 8 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: metaman

metaman
metaman
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I am seeing behavior that suggests that the dialogue box for saving passwords is invisible:

  • I can frequently see the outline of a box where the dialogue box would be
  • On a couple of occassions, the dialogue box would appear for a few seconds before disappearing - I was once even able to save it
  • On sites where I enter a password, hyperlinks are not recognized in the area where the save password dialogue would normally appear - it's as if the window is there but not visible.

I have uninstalled and reinstalled.

Private Browsing is Off. Save passwords is checked.

I am seeing behavior that suggests that the dialogue box for saving passwords is invisible: * I can frequently see the outline of a box where the dialogue box would be * On a couple of occassions, the dialogue box would appear for a few seconds before disappearing - I was once even able to save it * On sites where I enter a password, hyperlinks are not recognized in the area where the save password dialogue would normally appear - it's as if the window is there but not visible. I have uninstalled and reinstalled. Private Browsing is Off. Save passwords is checked.

選ばれた解決策

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
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すべての返信 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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選ばれた解決策

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
metaman
metaman 質問者
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Thank you Cor-el! I did what you said, and the problem disappeared. I enabled the add-ons a few at a time, and lo and behold, the problem never came back. I now have all add-ons enabled, and password saving is working.

Just going through that process cured it.

Thank you!