当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Just updated Firefox and got message to update Flash, too; Flash refused to install; please see further details below.

  • 5 件の返信
  • 2 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: SafeBrowser

more options

Just updated Firefox and got message from Firefox to update Flash, too. I downloaded flash, but it repeatedly failed to install, even after I followed recommendations on Adobe's troubleshooting page. Adobe's support person said he'd gotten lots of calls from Firefox users with the same problem in recent days. He said Firefox was unresponsive. He recommended Google Chrome browser instead. I don't want to switch. Please Advise.

Just updated Firefox and got message from Firefox to update Flash, too. I downloaded flash, but it repeatedly failed to install, even after I followed recommendations on Adobe's troubleshooting page. Adobe's support person said he'd gotten lots of calls from Firefox users with the same problem in recent days. He said Firefox was unresponsive. He recommended Google Chrome browser instead. I don't want to switch. Please Advise.

すべての返信 (5)

more options

See if these instructions help --> https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash

  • NOTE: Installing and updating Flash are the same procedure.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You need to update some plug-ins:

more options

I would update Flash by downloading the plugin installer directly, not from the usual Adobe link. That way, you do not get a bunch of undesirable junk dumped on you.

http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_osx_intel.dmg

more options

I took your suggestion. Alas, Flash still failed to load. Thanks for trying

more options

Reply to Safe Browser: Sorry, didn't help. I got this dialogue box when my Flash problem first occurred. I followed the instructions, removed the old Flash software. The new version still wouldn't load.

この投稿は richnhil により に変更されました

more options

Try the suggestions on the Adobe site here --> Installation problems | Flash Player | Mac OS


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.