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The Norton Identity Safe in Norton 360 Version 5 doesn't work in Firefox 8.0.

  • 2 件の返信
  • 18 人がこの問題に困っています
  • 13 回表示
  • 最後の返信者: Rick Mild

Rick Mild
Rick Mild
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Was using Norton Internet Security 2012. Upgraded to Norton 360 Version 5. Also upgraded Firefox to 8.0. Now the Norton Toolbar doesn't appear in Firefox, and the Norton Identity Safe is not accessible. Symantec instructed me to run LiveUpdate until all updates are applied; I did. The toolbar and Identity Safe are still not available in Firefox 8.0.

Was using Norton Internet Security 2012. Upgraded to Norton 360 Version 5. Also upgraded Firefox to 8.0. Now the Norton Toolbar doesn't appear in Firefox, and the Norton Identity Safe is not accessible. Symantec instructed me to run LiveUpdate until all updates are applied; I did. The toolbar and Identity Safe are still not available in Firefox 8.0.

選ばれた解決策

See original statement of the problem: I purchased and installed Norton 360 v5 (2012) as a replacement for Norton Internet Security 2012. I'm NOT running either NIS12 or NAV12. It took 4 runs of LiveUpdate for N360 to fully update. Now it works!

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すべての返信 (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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make sure are you using Norton 2012?

Norton released patch for Firefox 8 yesterday, See

Rick Mild
Rick Mild 質問者
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選ばれた解決策

See original statement of the problem: I purchased and installed Norton 360 v5 (2012) as a replacement for Norton Internet Security 2012. I'm NOT running either NIS12 or NAV12. It took 4 runs of LiveUpdate for N360 to fully update. Now it works!