当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 3 件の返信
  • 10 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: Woolleejumpa

more options

Firefox crashes on start up - can't even start in safe mode.

Firefox crashes on start up - can't even start in safe mode.

選ばれた解決策

The first 3 of your crash reports point to Roboform as the most probable cause. Update to the most current version of Roboform.

  • You can try to update to Roboform 7.6.3 to see if that solves the crashing problem: http://www.roboform.com/platforms/browsers/firefox
  • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



  • Plugins are listed under Add-ons > Plugins (added by third-party applications like Adobe Reader, Adobe Flash, etc.)
  • Extensions are listed under Add-ons > Extensions (some third-party applications add toolbars/extensions; others you download and install from the Firefox Add-ons site ( https://addons.mozilla.org/en-US/firefox/ ) or from other sites)
  • Themes and Personas are listed under Add-ons > Appearance



Not related to your question, but...

Just in case, you may need to update some plug-ins. Check your plug-ins and update as necessary:

この回答をすべて読む 👍 3

すべての返信 (3)

more options

選ばれた解決策

The first 3 of your crash reports point to Roboform as the most probable cause. Update to the most current version of Roboform.

  • You can try to update to Roboform 7.6.3 to see if that solves the crashing problem: http://www.roboform.com/platforms/browsers/firefox
  • See --> bug 691271 (RESOLVED WORKSFORME Crash mainly close to startup in [@ DebugBreak ] [@ DbgBreakPoint ] with Roboform)


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



  • Plugins are listed under Add-ons > Plugins (added by third-party applications like Adobe Reader, Adobe Flash, etc.)
  • Extensions are listed under Add-ons > Extensions (some third-party applications add toolbars/extensions; others you download and install from the Firefox Add-ons site ( https://addons.mozilla.org/en-US/firefox/ ) or from other sites)
  • Themes and Personas are listed under Add-ons > Appearance



Not related to your question, but...

Just in case, you may need to update some plug-ins. Check your plug-ins and update as necessary:

この投稿は SafeBrowser により に変更されました

more options

Update Roboform to the latest version. See Latest Firefox issues.

more options

Thank you for your help - problem solved - so glad to have FF back!!